Retail

There’s an uneasy sense of normalcy in the familiar, like buying backpacks and uniforms, printers and purses. Whether we’ll have use for 257 pencils this year is unclear, but we take comfort in putting them in our cart. … Read More

Starting this week, some Amazon orders will be delivered in “more environmentally friendly” boxes that can be turned into a rocket, car or fort for your pet, a robot costume or a mini golf windmill, the Seattle-based retail giant sai … Read More

The new requirement will begin July 27 and follows moves by other retailers to require masks. The move comes a day after the company confirmed that stores weren’t requiring masks to avoid “undue friction” between customers and staf … Read More

While nonessential retailers closed their doors as the coronavirus pandemic took hold, online businesses kept selling products. Retailers that were able to adapt to the new environment or diversify their offerings have survived. … Read More

Retailers, restaurants and grocery stores often train staff on how to de-escalate situations with disorderly customers. But when that doesn't work, the responsibility falls on security guards, said one crisis management expert. … Read More