Regions Bank brings ‘branch of the future’ to the Lowcountry

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Regions Bank is bringing the latest in modern banking practices and technologies to the Lowcountry with a new branch at the Wando Crossing Shopping Center in Mount Pleasant.

The branch, which is located along U.S. Highway 17, replaces two older-format branches nearby and aims to improve in-person convenience by doing away with traditional teller lines. Instead of waiting to be called to the front, customers will be greeted at the door by banker ready to handle a full range of services.

“Our focus at this new location is to combine the best in personal service with the latest in technology,” said Brian Ball, market executive for Regions Bank in Charleston, in a statement. “Banking continues to evolve, and Regions is making investments to deepen relationships with customers in terms of convenient branch locations, digital tools and more.”

The key is conversation. They can handle account openings and transactions, but the Regions team’s focus is in listening to customer’s unique needs and developing long-term money plans to help them realize their full financial potential. Regions Greenprint is a company-wide program designed to foster one-on-one conversations that help bankers better understand the goals of the individuals and businesses they serve.

“Customers appreciate that they can walk right up to someone who can help them create a customized Regions Greenprint financial plan. They are also delighted that our branch is open on Saturdays- which is a first for Regions in South Carolina,” said David Harris, consumer banking manager for Regions, in a statement.

In addition to the Greenprint system, the branch includes two drive-up ATMs that can cash checks on the spot and a walk-up video banking ATM that allows customers to connect with a video banker during expanded hours, including evenings and weekends. Much of this technology is being made available for the first time to customers in the Lowcountry.

“We live here, we work here and we understand the needs of local customers,” Ball said in a statement. “This location helps us build on our commitment to the area in a very meaningful way.”

Regions Financial Corp., a member of the S&P 500 Index, operates approximately 1,300 banking offices and more than 2,000 ATMs across the American South and Midwest.