By Ashley Barker
Published June 30, 2014
A Mount Pleasant hotel has reopened this month after a more than $1.5 million renovation.
New mattresses were added to each of the 81 rooms at Comfort Suites in Mount Pleasant. (Photo/provided)
“We wanted to be able to compete with some of the better properties in our area,” King said.
Justin Hatfield, general manager of the property, said management used guest feedback to decide what renovations were needed to the hotel, managed by Charlotte-based Griffin Stafford Hospitality.
“As an industry we have to recognize the fact that when guests leave our hotels, they cannot take their rooms with them. It is not the room that our guests are paying for — it’s the experience,” Hatfield said. “We have a new management team, a new product and a new service culture.”
During the renovation, many of Comfort Suites employees temporarily worked at the hotel’s affiliate property Suburban Extended Stay Airport hotel in North Charleston.
Five additional employees were hired toward the end of the renovation process, including a front office manager, sales manager and executive housekeeping director, according to King.
Reach staff writer Ashley Barker at 843-849-3144 or @AshleyNBarker on Twitter.